Questions and Answers

Our company provides comprehensive international moving services. We can help with planning, packing, transport, and unpacking of belongings when relocating to a new country.

We provide international moving services to various countries across the EU, EEA and the United Kingdom (Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Croatia, Ireland, Italy, Cyprus, Lithuania, Latvia, Luxembourg, Hungary, Malta, Germany, the Netherlands, Poland, Portugal, Austria, Romania, Greece, Slovakia, Slovenia, Spain, Sweden, Iceland, Liechtenstein, Norway, the United Kingdom). It is possible to get in touch and specify the destination, and detailed information about the services available for that particular location will be provided.

It is recommended to get in touch as soon as there is a clear idea of the planned international move. This provides sufficient time for planning and organizing the relocation and ensures that all requirements are properly met.

Our international moving services include the transport of a wide range of equipment, including furniture, electronics, works of art, personal belongings, heavy items such as safes, pianos, solid wood furniture, and other property. If there are specific requirements regarding the transport of certain items, it is enough to provide the details and the team will gladly assist.

The duration of international moving can vary depending on the distance, destination country, quantity of items, and other factors. After a consultation and an assessment of specific needs, a more accurate time estimate will be provided. Most often, it takes between 1.5 and 3 days.

Our experienced team of moving specialists will carefully pack your items using high-quality packing materials. Picture frames, glass or fragile items are properly protected and wrapped to minimize the risk of damage during transport. The safety and protection of your property are our top priorities.

We operate our own fleet of IVECO moving trucks, carefully maintained and kept clean. Our drivers have extensive experience with international relocations. Your belongings will be carefully loaded and transported in safe, padded vehicles to minimize the risk of damage and ensure they arrive in the destination country in perfect condition.

Yes, for safety and peace of mind, we have risk insurance arranged for both loading and transport. In the event of unexpected incidents or damage during transport, the insurance company will cover your loss.

Yes, professional moving services are also provided in Prague. Whether moving a home, office, or commercial premises in Prague, an experienced team is available to assist with planning, packing, transport, and unpacking of property.

Prices vary depending on the scope of the move, distance, destination country, and other factors. Request an individual price quote and the exact cost of international moving or moving within Prague will be provided.

In addition to basic moving services, it is possible to provide a range of additional services such as furniture disassembly and assembly, electronics connection, delivery or rental of special packing materials, storage, supplementary insurance beyond standard coverage, and more. All services can be tailored to individual needs and requirements.

Contact is possible via the online form on the website (Request tab), by phone at +420 775 038 888 or by e-mail at dispecink@easy-moving.cz. All requirements are discussed in detail and all necessary information for international moving or moving within Prague is provided. A meeting can then be arranged and the planning of the move can begin.

If you decide to cancel your international move or relocation within Prague, please inform us as soon as possible. Our Terms and Conditions contain up-to-date details about our cancellation policy and any applicable fees. The aim is to remain flexible and understanding of individual needs.

Yes, we hold licenses for both small and large freight transport, an EU transport license, and we are professionally insured for providing moving services. We have all the necessary permits required to ensure high-quality and professional services. Your safety and satisfaction are our priority. 

We accept various forms of payment, including cash, bank transfer, or online payments. Details about payment and our payment terms can be found in our price quote. We provide transparent and fair invoicing.

Privacy is respected and personal data is protected in accordance with applicable laws and the privacy policy. Information is used solely for purposes related to moving services and is not shared with third parties without consent.

In our operations, we strive to minimize energy and water consumption, manage waste responsibly, and prefer ecological materials and processes. We also support recycling and responsible business practices.

Helping with moving since 2006. There is extensive experience in international moving and moving within Prague. Cooperation is maintained with many satisfied customers who place their trust in the moving services, as well as with companies that transport luggage for international delegations and visitors. The References section offers testimonials and reviews from clients, including evaluations of the services provided, to give a clear idea of the quality of the moving services.

Focused on providing highly professional services to demanding customers, ensuring the safety and protection of property and delivering excellent customer service. A carefully trained team takes care of every detail of the moving process. The aim is to adapt to the individual needs of customers and ensure that their relocation is as smooth and easy as possible.

If you have decided to use our international moving services or moving services in Prague, please contact us via our online form, by phone or by e-mail. Our customer service team will provide detailed information, answer any questions and agree with you on the next steps, such as planning, price quotation and dates.

Yes, a wardrobe box can be rented or purchased.

A wardrobe box is a special type of packaging used for transporting and storing clothes hung on hangers. It is a sturdy, usually cardboard box with a flat bottom and higher side walls that allow clothes to be hung on hangers. The wardrobe box is designed to provide enough space for hanging clothes without creasing or deforming them.

A wardrobe box is often used during moving, where it serves to protect and transport clothing. It can also be used for temporary storage of clothes, for example during seasonal wardrobe changes.

The wardrobe box is usually equipped with a hanging rail that allows clothes to be easily hung. Some models also have a transparent window or a label that makes it possible to mark the contents of the box. This makes it easier to organize and identify clothing upon arrival at the new location.

Thanks to the wardrobe box, it is possible to transport wardrobes full of clothes without the need for complicated packing and subsequent ironing. It allows easy and practical transport of clothing while protecting it from creasing and damage during moving or storage.

Submit a service request for moving via the form on the website, the booking app, by phone, e-mail, Google services or otherwise electronically, by SMS, or in writing. Based on the request, an offer will be prepared. The offer constitutes a proposal to conclude a moving contract. If the offer is satisfactory, confirm it by e-mail.

By confirming the offer, the proposal is accepted and the moving contract is thus concluded by conduct. If a written contract is required, this must be communicated in good time.

The relationship between the customer and EASY MOVING in the provision of moving services is governed by the Terms and Conditions published on the website https://www.easy-moving.cz/podminky-stehovani, in the version published on the day the order is sent. These relationships are further governed, in particular in areas not covered by the Terms and Conditions, by Act No. 89/2012 Coll., the Civil Code, and related legal regulations.

Payment for moving services by bank transfer based on an invoice must be agreed in advance. This option is mainly available for larger relocations of companies, offices, institutions, etc., and only for orders placed by email or in writing by a person authorized to act on behalf of the given company or institution when ordering services.

When placing the order, or at the latest before the start of the move, the company ID number must be provided and billing details submitted. The invoice is usually due 7 days from the date of issue. In the event of late payment, default interest and a reminder processing fee are charged (see Terms and Conditions).

For moving services with EASY MOVING, payment is made in cash upon completion of the move at the unloading location, against a receipt.

Payment for moving services by bank transfer on the basis of an invoice must be agreed in advance. This option is mainly available for larger relocations of companies, offices, institutions, etc., and only for orders placed by email or in writing by a person authorized to act on behalf of the given company or institution when ordering services.

When placing the order, or at the latest before the start of the move, the customer must provide the company ID number and complete billing details. The standard due date of the invoice is 7 days from the date of issue. For late payment of the invoice, default interest and a reminder processing fee are charged (see Terms and Conditions).